Marie, Charles, their staff and the subcontractors they employ are, without exception, reliable, skilled and communicative. From the moment we made their acquaintance, my husband and I were impressed with their professionalism and personal touch. Marie seems to work 24 hours,a day and is both the designer and the project manager. Marie was at the house 6 days/week supervising the sub-contractors and keeping everyone on schedule. They finished our extensive living area, kitchen and 2 bathroom gut and remodel in 6-7 weeks from demolition to open house ready, despite unexpected issues. We were eager to have a party for our son's graduation in late June and everything was done! CairnCraft is the opposite of what you expect from contractors. They are transparent, hard-working, reliable, timely, communicative, and generous with their time and energy. They treated us like family.
After interviewing several contractors, I am so glad that I chose CairnsCraft. Working with Marie, Charles, their design team, and all their subcontractors has been a real pleasure. With Marie as the head of the “team,” my 1980 condo was completely transformed into a beautiful and modern home. Those that saw my condo before and after are amazed at the transformation, and their reaction is always the same: "it’s beautiful!” My remodel included lovely new wood floors, a brand new kitchen with custom cabinets, a spa bathroom, new closet doors, many design touches, and great lighting. And my extensive remodel was done in record time, with no delays, all due to the fact that Marie is a tireless and professional worker. I really appreciate the fact that Marie made sure that my condo was always clean and organized since I stayed in the condo during the remodel. Marie came to my condo every day to inspect the work and kept me informed and up to date on the progress. Marie loves what she does, and it shows. Thank you Marie and CairnsCraft for listening to my ideas, giving me the benefit of your professional knowledge and ideas, and creating a design project that resulted in my dream home.
We recently hired Cairns Craft Design and Remodel to remodel three bathrooms in our home. So far, two of the three bathrooms have been completed, and we are thrilled with the outcome. Marie and Luz did a great job with the design - they listened carefully to our preferences and helped us to narrow the options. Shopping with them for materials was streamlined and efficient, and we love the final choices we made. The construction process has also gone very smoothly. Charles and Marie manage their excellent team of subcontractors closely. The work quality is excellent, and our house is left clean at the end of each day. The different subcontractors are scheduled such that there is always work progressing, frequently ahead of schedule. Charles and Marie keep us updated at all times on the status of the project and respond quickly to any questions.
We would definitely hire Cairns Craft again and are excited to see the final completed bathroom soon!
My decision to go with CairnsCraft for my kitchen remodel was one of my best! Not only are Charles and Marie awesome people, they are highly skilled professionals. My new kitchen is absolutely beautiful and the workmanship is spectacular. The sub-contractors who work for them are the same for every project which guarantees high quality results. Marie was in touch with me every day so I always knew what was being done and by whom. The fact that Marie stopped by the house every day gave me the confidence to know that things would be done right, and were they ever!! The original estimate for the kitchen project completion was four weeks, and it was done in three and a half! I highly recommend CairnsCraft and am particularly appreciative of the commitment both Charles and Marie have made to provide a quality product - you won't be disappointed!
I thoroughly enjoyed working with Marie and Charles Cairns and their staff. What made it somewhat unique is that this is a second home for me and I was not there during the majority of the construction. I only visited twice. Marie was really terrific in keeping me informed of the progress at all times through texting, phone calls and emails and particularly in sharing pictures. Marie was very responsive to my calls and emails. This really worked for me and saved me the headache of having to live "kitchen-less" for months. While I didn't have a lot of contact with the sub-contractors, Derek and Dan, the electricians were really terrific. They went out of their way to be helpful, even doing things that weren't part of their work just to help out. I am very pleased with my new kitchen. The end product is exactly as I expected it to be, perfect!
After carefully checking references, the Better Business Bureau, and the California State LIcensing Board, we decided to use CairnsCraft Design and Remodel for our home remodel. From the very beginning, Charles and Marie Cairns the owners, stayed on top of all aspects of the project. Each phase was completed on schedule and on budget. We were informed about and provided with a construction schedule so we knew what to expect next. The CairnsCraft Design and Remodel team was professional, friendly, and respectful of our home. The final results were beautiful! The attention to detail and the quality of the work were beyond our expectations. We continue to recommend CairnsCraft Design and Remodel to anyone in need of a remodeling contractor.
Our finished kitchen remodel was a pleasant and functional change in our lives. The fit and finish was what you would expect a professional team will accomplish. Marie and Charles from Cairnscrafts Design and Remodel were the best team to have on our side to turn our vision into our dream home. What we appreciated the most was the ease that we felt and the attention that we received during the remodel. Cairns Crafts’ attention to detail took the load of our shoulder and instead of worrying about the project we had the opportunity to watch and enjoy the transformation unfold. Here is a list of moments that stood out the most during the renovation:
•Marie was very hands on and thoughtful, that during the demolition phase she took the time to cover our furniture and window treatment so that clean up was a breeze. We stayed in the house during the remodel and she made sure that the house was clean at the end of the day.
•Marie and Charles gave sound advise with the design and finish. Marie actively keeps her design ideas fresh by attending conventions and bringing those ideas to us. The most impressive quality that they had was that they went out of their way to report and correct any discrepancies, and really tailor the finished product according to our taste.
•The team kept us well informed on timeline and budget.
Most of all throughout the process we had gotten to know Marie and Charles well and it shows in their work that they love helping people and that they enjoy what they do. It was a pleasure to receive help from them and we know that they will continue to do a great job for their future clients.
Thank you Marie and Charles!!
This company was recommended by our designer for our Aging-in-Place remodel of bathroom, kitchen and office. They were professional, always on time, we loved the subcontractors who knew each other and worked together to fix the surprises that were expected in our 1928 home. Marie went above and beyond the call of duty to make sure their part of the project was finished on time.
Charles and Marie did a wonderful job on our bathroom remodel. This job had some unique tile challenges so their planning and attention to detail were very much appreciated. Since we were living there at the time, they kept the mess to a minimum and made sure contractors were careful while working in our home. The end results were beautiful and we love our new bathroom. I would highly recommend CairnsCraft Design & Remodel for all of your home remodeling needs.
CairnsCraft Design & Remodel guided us to tear down our home to the studs, then rebuild it to bring our dreams to life. They have absolutely amazing vision; we truly felt like we were part of the team as we worked closely together to make every detail perfect. Thank you very much for making this process much easier!
It was a true pleasure having CairnsCraft Design & Remodel helping us every step of the way. They communicated well, kept us informed of the progress, and cleaned the job site at the end of every day. They treated our project with as much care as they would for their own home. Their commitment and workmanship far exceeded our expectations. I only had rough ideas of how to improve my kitchen; but between their expertise on construction, materials, trends, and design, they made my kitchen the envy of my friends!
We are so happy with our remodel and feel very lucky having worked with Charles and Marie! We heard nightmare stories from friends and co-workers about their remodels using other contractors - such as delay after delay which cost them money, poor quality and workmanship, poor communication, taking on too many projects at one time, and unmeasurable frustrations - we were very careful about selecting contractors when it was our turn.
Friends of ours selected Charles and Marie for their remodel and we were so impressed hearing about their experience working with Cairns Craft that other friends in our group used them also. After 3 friends used them and all the experiences we heard were positive, we knew we had to use them and did not bother looking anywhere else.
The best recommendation is referrals - and we have since referred several friends (without hesitation) to Marie and Charles.
They are true professionals. Our remodel was extensive - to the point where we had to move out for 3 months. They finished on time and the quality of the work was excellent! They had subs for their subs in the event one could not make it. Issues were bound to come up, and some did, but they handled these and worked with us for a good outcome.
They were very particular with quality and cleanliness and make a point of keeping the job site clean and protecting our belongings and property.
One word of advice, to keep everything on time, YOU as the client will need to respond quickly when they are requesting input. This was a little difficult as my husband and I both work a lot, but we traded off, back and forth, and worked with Marie to keep things moving.
We recommend Cairns Craft and would definitely use them again!
The bathroom/laundry room remodel was our second project with Cairns Craft and once again we were completely satisfied with the entire process. The job involved moving walls, plumbing, and electrical which involved coordinating and scheduling numerous sub-contractors. Thanks to their attention to detail and meticulous planning the scheduling went off without a hitch and the job was finished ahead of schedule. We will certainly use Carins Craft for any future construction projects we have.
My husband and I hired CairnsCraft Design & Remodel to remodel, design and construct our kitchen. A very big job. I was surprised how quickly and easily the process went. CairnsCraft Design & Remodel really helped us so much, from the beginning plans through the finishing touches. They're great! They did a good job cleaning up, telling us the updates, and helping us understand our choices.
Performed a living room/kitchen and master bath remodel. Marie and Charles did an excellent job, and provided solutions when there were challenges with our older home. They have good subs who they manage well and have very high standards for workmanship. They are mindful of minimizing disruptions. They are business minded, but fair and have integrity.
We heard about Charles and Marie when they helped our neighbor update her kitchen. We were impressed with the work next door and decided to ask them to help us rennovate our condo. Charles and Marie were wonderful to work with. They remodeled our kitchen cabinets, countertop and backsplash, added marble to our fireplace hearth, installed wood floors and gave us a whole new master bath. They were willing to be adaptable with our ideas and to work within our budget. Marie was very helpful with design ideas and efficient in organizing and scheduling the sub-contractors. We love the look of our updated home and highly recommend Cairnscraft.
Marie and Charles Cairns were fantastic remodel contractors. Our remodel project exceeded our expectations. Their attention to detail was excellent: site cleanliness, progressing work, solving emergent issues, and ensuring a quality final product. Marie provided helpful interior design guidance and Charles provided a practical approach to our project. CairnsCraft has given our house a new lease on life and we will enjoy our renewed home in the coming years.
After the great experience I had with my kitchen remodel, I asked Marie & Charles from CairnsCraft Design & Remodeling to meet with my Mother about remodeling her kitchen. Her home is older and had not been through a remodel in many years. The challenge was my Mom is 82 years old and lives on a fixed income, so her remodeling budget was very limited. After meeting with her and evaluating her needs, they came up with some very affordable options within her budget. The amazing thing to both Mom and me is how quickly and efficiently they pulled it all together . . . they finished her kitchen in two weeks minimizing the disruption to her life, and stayed within her budget! Marie took very good care of my Mom, and took the time to explain everything to her as things progressed. Mom especially appreciated Marie's design and decorating tips and recommendations. She was so pleased with the outcome that she decided to have hardwood floors installed in her living room and dining room. Now her house has a fresh look and she is extremely happy with the outcome! Thank you, Marie and Charles, for taking such good care of my Mom. You are a great team, wonderful to work with, and we highly recommend you!
We give Cairns Craft Design and Remodel 5/5 stars. Our original Trex boards literally fell apart after 8 years. Unfortunately, we no longer had the invoice and thus had to replace it. Charles recommended J & W Lumber for the material. He redid the entire deck while we were on vacation. Charles sent us frequent progress updates. We appreciate the workmanship, professional job, awesome cleanup, and excellent price. We are delighted with our new deck and highly recommend Charles and Marie for remodel work!